Privacy Policy
Crystal Linen House is a service you can trust. Our attendantsare highly trained and your satistaction is always guaranteed.
1. Introduction
At Crystal Linen House Laundry, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and services.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, and contact details.
- Account Information: Login credentials, order history, service preferences, and communication records.
- Payment Information: Payments are processed securely through authorized third-party payment gateways. We do not store your card or banking information.
- Technical Information: Device type, operating system, IP address, app usage data, and cookies where applicable.
3. How We Use Your Information
Your information may be used to:
- Process and manage orders and deliveries
- Provide customer support and respond to inquiries
- Improve our services, website, and mobile application
- Communicate service updates, notifications, or promotional offers
- Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only with trusted service providers or legal authorities when required by law.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Data Retention
Personal information is retained only as long as necessary to provide services or comply with legal obligations.
7. Your Rights
You have the right to access, update, or request deletion of your personal data, subject to applicable laws.
8. Cookies and Tracking
We may use cookies or similar technologies to improve user experience and analyze service performance.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be published on our website or application.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: support@linenhouse.ae
Office 108,Bayswater tower,business bay
Dubai, United Arab Emirates